High-Security Support Desk

Telegram ticket operations without the chaos.

Review public customer submissions, coordinate manual order checks, and keep staff actions auditable from one hardened Laravel dashboard.

Bot Controls

Webhook validation, anti-replay, callback expiry, and resume-safe conversations.

Staff Workflow

Ticket status, notes, replies, assignment, and audit timeline in one place.

Abuse Resistance

Rate limits, Redis locks, duplicate detection, and safe receipt storage.

Staff Login

Access dashboard